Privacy Policy

Who we are

Wigs Work is a UK-based private hair solutions service providing wig consultations, fittings, and aftercare.

Website: https://wigswork.co.uk
Data Controller: Wigs Work

Personal data we collect

We only collect personal data where it is necessary to provide our services or respond to enquiries. This may include:

• Name
• Email address
• Telephone number
• Information you choose to share about your hair solution requirements

This data is collected when you:

• Complete a contact form
• Request a consultation
• Contact us by email or telephone

How we use your data

We use your personal data to:

• Respond to enquiries
• Arrange consultations and appointments
• Provide services you request
• Maintain necessary business records

We do not use your data for automated decision making or profiling.

Lawful basis for processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent, where you request contact or a consultation
• Contract, where processing is necessary to provide a service
• Legitimate interests, to operate and protect our business, provided those interests do not override your rights

Cookies and similar technologies

This website uses essential cookies only.

These cookies are required to:

• Ensure the website functions correctly
• Maintain security and protect against malicious activity

Security and performance cookies may be set by trusted third party services such as Cloudflare.

We do not use cookies for advertising or behavioural tracking.

Google Maps on our contact page is only loaded if you accept cookies, as it sets its own cookies.

You can control or delete cookies at any time through your browser settings.

Change your cookie settings

Embedded content

Some pages may include embedded content, such as maps or security services. Embedded content behaves as if you have visited the external website directly.

These third-party websites may collect data and use cookies in accordance with their own privacy policies.

Who we share your data with

We do not sell your personal data.

Your data may be shared only where necessary with:

• Website security and hosting providers
• Professional advisers or regulators where legally required

All third parties are required to handle your data securely and in accordance with data protection law.

How long we keep your data

We keep personal data only for as long as necessary:

• Enquiry data is retained to allow us to respond and follow up
• Client data is retained for service delivery and legal or accounting purposes

Data is securely deleted when no longer required.

Your data protection rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time, where consent is the lawful basis

To exercise your rights, please contact us using the details on our Contact page.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Where your data is processed

Personal data is processed within secure systems and may be checked by automated security or spam prevention services to protect the website and its users.

Contact

If you have any questions about this privacy policy or how your data is handled, please contact Wigs Work via the Contact page.